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Privacy statement TennisDirect.com
Privacy-sensitive data or personal data is processed through our web store. Sportshop.com considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we adhere to the requirements of the privacy legislation. That means among other things that:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we limit our collection of personal data to only the personal data required for legitimate purposes;
- we first ask you for explicit permission to process your personal data in cases where your permission is required;
- we take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;
- we respect your right to offer, correct or delete your personal data on your request.
Sportshop.com is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.
This privacy statement was last modified on 1-10-2019.
Use of personal data
When using our web store we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address data
- Telephone number
- Billing address
- E-mail address
- Payment details
- Date of birth
With certain parts of our web store you must first register. After registration, we store the personal details you provide via the username you have chosen. We save this data so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.
We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In the event of a suspected fraud or misuse of our web store, we can hand over personal data to the competent authorities.
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
In addition to the information on our website, we can also inform you about our new products and services:
- by email
- via social media
Contact form and newsletter
We offer the possibility to ask questions via our web store by means of a contact form, whereby you are asked to enter various details to handle your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link that you can use to unsubscribe. Your e-mail address is automatically added to the list of subscribers.
We do not publish your customer data.
Our web store displays advertisements.
Provision to third parties
We can pass on your details to our partners. These partners are involved in the implementation of the agreement.
Social media buttons are included in our web store. With this, the administrators of these services collect your personal data.
Cookies are used on our web store. Cookies are also placed via third parties that are enabled by us.
You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.
We use Google Analytics to keep track of how visitors use our web store. We have entered into a data processing agreement with Google to make agreements about how to use our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we do not allow the IP addresses to be anonymised.
We take security measures to limit abuse of and unauthorized access to personal data.
The personal details described above are kept for as long as necessary to process your orders, including warranty. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).
Third party websites
This privacy statement does not apply to third-party websites that are connected to our web shop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.
View and change your data
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.
To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.
Dutch Data Protection Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.